Urmiweaves is dedicated to providing a simple and hassle-free return and exchange process for its customers.
we welcome returns, In case the product is damaged,
What items are eligible for return?
All of our products are returnable and exchangeable.
What is the procedure for initiating a return or exchange?
Simply take a photo of the damaged area and submit it to us by Instagram DM or WhatsApp (+91-7008218776), or phone us directly on the mentioned number within two calendar days of receiving it.
The important factor is the damage should be visible in the photo.
Your item must be unused and in the same condition as when you received it in order to be eligible for a return.
When we receive your item, we will inspect it and notify you that it has been received. We will contact you to offer you a replacement product of equal value or a refund if the identical item is not available. We will issue a refund within the next 4-5 business days, or we will dispatch the replacement item as soon as possible.
Note: The consumer is responsible for returning the materials through a secure courier or speed post.